Returns

Goods can only be returned if unworn and in original condition due to hygiene reasons. If they meet this criteria, good can be returned in the original packaging as they were received up to 30 days after the goods were received.

If you cancel an order you must return the goods within 14 days of cancellation, complete with the original packaging to us and/or our supplier (or any other UK address specified by us), at your own expense. You must ensure that the goods are packaged adequately to protect against damage.
We will refund all monies paid to us by you excluding any postage / carriage within 30 days, less any costs due under this contract.

This cancellation policy does not affect your legal rights - for example, if goods are faulty or misdescribed.

Faulty Goods / Guarantee

If there is a problem with the goods, please notify us by email or in writing providing details of the problem. Its helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.

If you have any questions relating to our returns policy please contact info@drakeandhutch.com.